NCC committed to promoting efficient, accessible, competitive telecom industry – Maida

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The Executive Vice Chairman/CEO, Nigerian Communications Commission (NCC) Dr. Aminu Maida has reiterated the Commission’s commitment to promoting efficient, accessible, and competitive telecom industry in the country.


Maida made the assertion at the Public Inquiry on three (3) Regulatory Instruments held on Tuesday in Abuja.
He stressed that the public inquiry is a testament to the Commission’s dedication to transparency and inclusivity ensuring that the voices of all stakeholders are heard and considered.


He said,”I welcome you all to this Public Inquiry, focusing on three vital regulatory instruments in the communications sector. It is also a privilege for me to address this esteemed gathering of experts, stakeholders and engaged citizens, all of whom bring valuable insights and perspectives that will help shape the future of our industry.


“Your participations, valuable contributions and feedback are vital in shaping a path forward that benefits all of us. Before we delve into the details of these regulatory instruments, let’s take a moment to acknowledge the significance of this event.

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“The Nigerian Communications Commission, as the independent regulatory authority for the communications industry in Nigeria, has always been committed to promoting an efficient, accessible and competitive telecom industry.


“The public inquiry we are conducting today is a testament to the Commission’s dedication to transparency and inclusivity ensuring that the voices of all stakeholders are heard and considered.
“These regulatory instruments play a vital role in shaping our communications landscape and it is essential that we visit and refine them to address emerging challenges, trends and opportunities. The instruments that we considered during the course of this public inquiry are vital in ensuring the communications sector meets the demand of the ever-evolving digital age.”


The EVC explained,”The first Regulatory instrument in our agenda today is Telecommunications Networks Interconnect Regulations. As we all know, interconnection plays a vital role in enabling seamless communication between two different networks, and facilitating the growth of the communication industry in Nigeria. This review is crucial to keep pace with technological advancement, foster competition, protect consumer interest, align with international standards and improve regulatory efficiency in the industry.


“The second instrument to be reviewed is Guidelines on Procedure for Granting Approval to Disconnect Telecommunications Operators. As the industry continues to evolve is the main instances where disconnection of operators becomes necessary this guidelines lay out the procedural framework through which such approvals are granted, ensuring that they are carried out in a transparent and accountable manner.


“Lastly, we will be reviewing the guidelines for is Guidelines for Dispute Resolution. Disputes are an inevitable part of any industry. In fact, it is indisputable in any transaction and having a robust framework to resolve them is crucial, and these guidelines aim to provide a clear and transparent mechanism for resolving conflicts within the communications sector promoting timely resolutions and ensuring that stakeholders are treated fairly.

“As disputes arise, we must evaluate and improve these guidelines to ensure they remain effective in resolving conflicts and promoting a stable telecommunications ecosystem.”
Maida urged participants to engage in meaningful and constructive discussions that will reflect the current needs and challenges of the Nigerian communications industry.
“Your various inputs will be invaluable in shaping the future of our telecommunications sector. Together we can create an environment that inspires innovation, encourages fair competition and ultimately serves the best interest of all stakeholders,” he said.

Delivering the welcome address, Ag. Head Legal & Regulatory Services, NCC, Mrs Chizua Whyte who welcomed participants noted that the Public Inquiry, is a vital part of the Nigerian Communications Commission’s (NCC) mandate to create a dynamic communications sector.


“The Nigerian Communications Act 2003 empowers us to develop and amend regulatory instruments, and your input today is crucial in refining these regulations to address the sector’s evolving challenges.
“We will review three key regulatory instruments:

“The First is the Telecommunications Networks Interconnect Regulations. The proposed amendments aim to enhance compliance, provide a comprehensive interconnection framework, and improve monitoring systems.

“Interconnection fosters service delivery and market cohesion, ensuring operators have fair and non- discriminatory access.

“The Second is the Guidelines on Procedure for Granting Approval to Disconnect
Telecommunications Operators. This framework ensures fairness, transparency, and certainty in disconnection procedures, protecting operators from unjustified disconnections and ensuring contractual obligations are honoured. This review will bolster investor confidence and promote healthy competition.

“The third is the Guidelines for Dispute Resolution. In line with section 73 of the act, effective dispute resolution is essential for resolving issues efficiently and fairly. The updated guidelines aim to streamline the process, save time, reduce costs, and minimize service disruptions, particularly for small claims. This will enhance stakeholder confidence in the resolution process.

“As the communications industry evolves with emerging technologies, our regulatory instruments must adapt swiftly. The Commission’s collaborative efforts with stakeholders have driven significant advancements and will continue to propel the sector forward,”

Whyte further stressed that the Public Inquiry underscores our commitment to regulatory excellence and to building a robust communications sector that supports the Nigerian economy.
“We value your contributions and look forward to shaping a strong, dynamic industry together,” she said.

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