FirstBank says transformation for excellent service reason for awards in 2017



Bank Nigeria (FBN) has attributed its achievements including many awards in 2017 to its steady transformation for excellent in the financial industry.

The bank, in a statement signed by Mrs Folake Ani-Mumuney, the Head, Marketing and Corporate Communications on Monday said the awards in various sectors showed its sustained relevance to customers.

Ani-Mumuney said the avalanche awards the bank received in 2017 was in recognition its activities and interventions in the financial services industry.

She said the bank for the time was named the winner the ‘Digital Bank Distinction in Nigeria’ for the same year by the globally recognised Global Finance Magazine for its prudent utilisation slim budget to achieve sustainable profit optimisation.

She said the bank achieved the feat in recognition of its steady transformation, brand value and excellent delivery through several years.

Bank was reaffirmed ‘Best Retail Bank in Nigeria’, an had previously won five times in a row by the Asian Banker due to the robust portfolio and exceptional performance in Nigeria’s retail marketing.

“To reinforce its position as the one Small and Medium Enterprises (SMEs) bank in Nigeria, the bank was acknowledged as the ‘Best Bank in SME Banking in Nigeria 2017 by BusinessDay Media Ltd. based on its support for SMEs.

Bank also won ‘Excellence in Retail Banking’ by New Age Banking Awards following its consistent demonstration of excellence in the Retail Banking industry,’’ she said.

Ani-Mumuney remarked that the awards reflect the bank’s deliver the ultimate gold standard of value and excellence to its customers.

She also said was in recognition of FirstBank’s efforts in making banking services a continuous journey of ease and convenience.

“We have been in business for 124 years, and we are not resting on oars but would continue to value-adding services to delight customers.

“The bank was also recognised as the first financial institution in Nigeria and the bank in Africa to issue 10 million payment cards to customers across the country.

won three Interswitch awards in Electronic Payment as the fastest mobile penetration bank across Africa, the highest card transacting bank and the highest issuer of Verve Cards,’’ she said. (NAN)