Complaints: CBN recovers over N82m for commercial banks customers in Katsina



 The katsina state branch of the Bank of Nigeria (CBN), says it facilitated the refund of N82.04 million to customers of commercial banks in the state in 2019, arising from 57 received by the apex bank.

Alhaji Dahiru Usman, Controller in charge of CBN Katsina branch, disclosed this to the News Agency of Nigeria(NAN), on Saturday reviewing the achievement of the bank in 2019.

Usman explained that most of the centred on Automated Tenant Mechine (ATM) dispense errors, wrong transfers, failed transfers, fraud among others.

said that 49 of those cases were resolved eight were still .

“Overall, the total sum of N82.04 million was refunded to the complainers N1.40million was lost to cyber crimes and e-fraud cases during the period review.

“We urge commercial banks to intensify efforts in sensitizing their customers in order to curb the menace of cyber crimes,” the controller said.

Usman said sensitisation would in protecting customers and boost their confidence in the financial system. (NAN)