Chidoka Charges Airport Managers To Improve Service Delivery

Minister-of-Aviation-Mr-Osita-ChidokaBy Chuks Okoh

Minister of Aviation, Chief Osita Chidoka has charged managers of airport to improve on service delivery in line with the transformation in the aviation sector.

Bar Chidi Nkwonta,Special Assistant to the Minister on Performance Monitoring stated this at the opening of the Ministerial Performance Management System Orientation for Regional and Airport managers  in Lagos.

He stated that the training was a follow up to the meeting held by the Honourable Minister of Aviation with Airport Managers where key performance indicators were introduced.

Earlier, The Managing Director of FAAN, Engr Saleh Dunoma commended the initiative and charged airport managers to improve on service delivery and performance.

He also challenged managers to remain faithful to the vision and  mission of the Authority.

According to him, we must pursue our mission “To develop and profitably manage customer centric airport facilities for safe, secure and efficient carriage of passengers and goods at world class standards”.

He said that measures had been put into place to assess the performance of airport managers through their services to customers. According to him, ” users of our airports must be given priority in service delivery”

FAAN’s Director of Airports Operations, Capt. Henry Omeogu said that improved performance by Airport Managers was key to the actualization of the Authority’s vision of being among the best airport groups.

In her remarks, the Director of a Human Resources, Hajia Salamatu Umar-Eluma pledged the commitment of staff to the success of the initiative.

The retreat was attended by the Directors, Regional Managers, Airport Managers, Terminal Managers and other relevant management staff.

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