The Central Bank of Nigeria,CBN has urged customers to report any bank that refuses to sell forex for BTA/PTA as well as pilgrimage.
Acting Director, Corporate Communications, CBN, Mr. Isaac Okorafor who made the call in a statement Wednesday also provided number through which bank customers can lodge such complaints against banks.
The CBN statement reads: “The Central Bank of Nigeria (CBN) has reliably gathered that some banks are turning back customers that come to purchase BTA/PTA and forex for pilgrimage.
“We hereby appeal to bank customers to go straight to their banks to buy forex as the CBN has supplied enough dollars to the Banks to meet needs in the invisibles segment.
Okorafor added, “Customers are hereby enjoined to report any bank that refuses to attend to their legitimate demands within 24 hours. Please, call 07002255226.”